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Overview
PEM is a data center automation solution which allows
service providers to deliver customized services through
a multi-level, self-service customer control panel.
Using PEM, service providers can:
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Provide a single
control panel for all customer and reseller services
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Rapidly launch and
market customized service plans across Windows and Linux
platforms
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Utilize the PEM
billing software or integrate with an existing billing
solution
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Up-sell service
plans and resources directly from the customer control
panel
PEM is flexible and
extensible. Service providers have used PEM and SWsoft
services to migrate customers from a variety of
different platforms using several business models.
Benefits
PEM can deliver virtually any service through a
branded customer control panel. The control panel allows
customers to configure their services 24x7 without a
detailed understanding of server commands. The control
panel also provides customers with a way to order and
pay for new services online - without calling customer
service.
The PEM control
panel accommodates resellers and sub-resellers. The
branding options and service plans are completely
customizable at each level in the hierarchy.
Solutions
PEM has been deployed by Internet service providers,
domain registrars, telecom carriers, and hosting
providers. PEM can be used to manage a hosted Exchange
deployment, launch a new gaming server, or manage an
entire data center with multiple services. Whether you
are looking to expand into the hosting market, an
established provider rapidly growing your customer base,
or a data center looking for a unified platform to
manage your service offerings and hosting infrastructure
- PEM OSS/BSS is designed and built to satisfy your
growing and always changing needs.
Product
Information
PEM is a modular solution that is capable of
supporting millions of customers through the use of
single purpose servers. At the highest level, PEM
consists of an Operations Support System (OSS) and a
Business Support System (BSS). Within that framework,
PEM has plug-ins and an open Application Programming
Interface (API) that has been utilized to integrate and
deploy new services. Reliability, security,
manageability, and scalability are all built directly
into the PEM design.
Customer
Testimonials
SWsoft is the global leader in hosting infrastructure
software with a worldwide presence, numerous software
deployments, strong venture backing, and an expert team
of engineers. More than 10,000 customers rely on the
hosting automation solutions from SWsoft and our
software powers more than 120,000 servers worldwide.
Learn how customers are utilizing PEM to meet their
needs.
Resources
View additional PEM information including white papers,
data sheets, and customer case studies.
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